Troubleshooting or assistance email
Open enrollment toolkit ❯ Troubleshooting or assistance email
Description: This email should be sent mid-way through the open enrollment period. The goal is to provide additional support to employees who might be experiencing challenges or have questions regarding the open enrollment process. The email reminds employees that help is available and offers them contact information for HR representatives via a dedicated Slack channel.
Copy email template below:
Subject line:
Body:
Hi [employee first name],
Navigating the open enrollment process can sometimes come with its own set of questions and challenges. At [Company Name], we're always looking for ways to make things simpler and more accessible for you.
If you have any uncertainties or need clarification regarding the options available, remember, we’re just a Slack message away! Join our dedicated Slack channel, #[OpenEnrollmentHelp], where our HR team is available to assist, provide answers, and guide you through any challenges. You can also contact us through email at [enter HR team email].
The deadline for completing your open enrollment is [Date], so if you have questions, now’s the perfect time to reach out.
Here to support you,
[Your Name/HR Team]
Explore additional resources
This checklist provides you with actionable takeaways for how to build a parent-friendly workplace.
Read online guide
Download this guide to find out how you can make you can make the case for digital family benefits to lead to happier, healthier, and more loyal employees, and lower healthcare costs.
Download guide
This guide tells you everything you need to know about building successful employee engagement programs.
Read online guideReady to get started with Maven?
Tell us which describes you, and we’ll get in touch with next steps.