Closure & feedback email

Open enrollment toolkit      ❯      Closure & feedback email
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Description: This email is to be sent immediately after the open enrollment period has concluded. It serves as an acknowledgement of the closure and provides essential information regarding the subsequent steps.

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Copy the template below:

Subject line option 1:
Open enrollment is closed — here's what happens next.
Subject line option 2:
2027 Benefits: Here's what to expect in the coming weeks.
Body:

HTML/Formatted Version: 

[FIRST NAME],

The window to enroll in benefits for 2027 is closed. If you made your selections — you're set. Your new coverage takes effect [DATE].

Here's what to expect next:

  • Benefits cards / confirmation materials: You'll receive these within [X weeks]. They'll show your coverage details and how to use each benefit.
  • Questions about your selections: Contact [HR EMAIL] or [SLACK CHANNEL] — we can pull up your enrollment and walk you through anything.
  • Missed the window? If you didn't complete enrollment and believe you have a qualifying life event (marriage, new child, job change), contact [HR EMAIL] as soon as possible.

One quick ask: We're always looking to make open enrollment easier. If you have two minutes, tell us how it went this year — what worked, what didn't, what would help next time. [SURVEY LINK]

Your feedback directly shapes how we run this next year.

[Signature]

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TL;DR Version: 

Enrollment for 2027 benefits is closed. Coverage starts [DATE]. Expect your benefits materials within [X weeks]. Questions: [HR EMAIL] or [SLACK CHANNEL]. And if you have two minutes: [SURVEY LINK] — we read every response.

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Plain-Text Version: 

Open enrollment for 2027 benefits is closed. Your coverage takes effect [DATE].

What's next:

  • Benefits cards and confirmation materials arrive within [X weeks]
  • Questions about your coverage: [HR EMAIL] or [SLACK CHANNEL]
  • Missed the deadline and think you have a qualifying life event? Contact [HR EMAIL] now

Two-minute survey on this year's enrollment process: [SURVEY LINK]
Your feedback goes directly into how we plan next year.

[SIGNATURE]

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